Wilding Wallbed Customer Reviews
St. George, UT
Chino Hills, CA
El Segundo, CA
If you are interested in making that TINY space you have into a really functional one, consider having the folks at Wallbeds by Wilding build you a wallbed. You can tweak the design, wood, color, fittings, etc. to suit your need. They ARE pricey, but absolutely fabulous. If only for the fun, check out their website and see how cool these things are. We even have a table attached to ours so that when the full mattress, queen size bed is up out of the way, we have a table for computer use, game playing, etc. It makes an otherwise awkward space into a guest room. Today I had to call them because some doofus in my family didn’t close the latch properly and a hinge and some latches needed replacement. Wilding is shipping them out to me free! What terrific service! Even though the parts are free, in this case, we absolutely “got what we paid for” for the original item – a quality piece, well built and beautifully designed…and now, excellent customer service to boot. A previous review commented on the video installation guide, the weight of the unit, etc. My husband planned for it, as the company indicated and the installation went well. But the unit does need YOU to be present to get it off the truck and into your house. This is work – but it’s a fabulous bed system and worth the effort. It can really transform a space to make it into a terrific study, guest room, whatever…
Sara S. Lake Zurich, IL
Bought a wall bed from them in August. Good price, fast delivery and very helpful people when you call them about advice for mattress type etc.
Jan I Manhattan, NY
I searched locally for a murphy bed, and after being met with blank stares, started an online search. After narrowing my search to get away from particle board, I found there are several sites that offer similar products. Wallbeds by Wilding was the ONLY site that displayed their pricing. I would have to call for estimates with all the others. I liked knowing ahead of time what I would be paying. My husband had some questions, but most of those were answered by watching the installation videos. When I called to place the order, I talked to Penny and she was pleasant and very helpful. Since this was a large purchase, I appreciate that they charged half up-front and the other half when shipped. There were some difficulties with the shipping company, so I called customer service and they were helpful in getting those difficulties ironed out. The Studio series bed was easy for my husband and I to assemble with the directions provided and the video instructions available online. The side cabinets were already assembled except for the crown molding. It is an incredible addition to his home office. Attractive and comfortable, then out of the way when not in use. I was a little surprised when “the hubs” wondered out loud if we could afford another one for the spare bedroom/sewing room. There are already bunk beds in there and having a regular bed in there would just take up too much room when no one is visiting. Again….extremely nice and helpful service when I ordered the second one. They honored my request to use a different shipping company for delivery. I actually installed this one by myself because I just couldn’t wait until the weekend. Probably not recommended, but doable. If I ever need another, I will call Wilding.
Debra C. Disputanta, VA
I have just finished installing a queen sized, Chalet wall bed. If you read the testimonials at the Wilding website you might think that their product couldn’t possible be that good – it is! There are so many positive things to say: customer service, workmanship, quality control, packaging, even delivery – all superior. For me as a 60+ non-engineer it was the video instructions that were the “frosting on the cake.” This is a big, heavy bed (250+ pounds) with quite a few parts. When the pallet is delivered it can look a little overwhelming. The trick for me, was to take my time; read and reread the instructions and then start and stop the video instructions as I completed each step. As stated in the instructions, there are several places in the assembly where two strong adults are required to move and/or lift the bed. In retrospect, there were several places where one could mess up. The instructions are “right,” they are very thorough. If something doesn’t feel right or fit, YOU have probably made a mistake. Call customer service and talk with a technician, yes I had to – once. I wasn’t sure about something I was about to do and I didn’t want to make a mistake. The installed bed is beautiful and I have a great sense of personal accomplishment. Go for it!
Keith C. Turlock CA
Thanks for all your help, I wanted to let you all know I was truly impressed with the quality of your product, in a day where so many say one thing and do another it is refreshing to say the least. Everything went in well and looks great.
Safe House Construction co.
I have been using my new Wilding Wallbed for several months now for guests. I purchased the “Presidential” model, and the quality can NOT be beat. I have shopped many different “high end” furniture stores in my area, and nothing can compare to the quality (as promised) and the beautifully meticulous craftsmanship. The price of the bed is well worth the quality and comfort. The customer service was awesome! I would like to thank the Wilding staff for a product well made (in America!)
The on-line videos were very helpful and really made it so easy for my son and me to put the wallbed unit together. Please thank your crew of video developers who must have very carefully thought of everything from the customer’s point of view. Also, many thanks to you and Kim for all the help you gave me. CanUSA who handled the customs and delivery were also great and very professional. Buying from Wilding Wallbeds has been a very enjoyable experience! I’d certainly recommend Wilding to anyone wanting a wallbed system that incorporates great quality, value and service. Again many thanks.
Jim C. from Maple Ridge B.C.
I just installed a Murphy bed frame. First, the shipping, LIGHTENING FAST pretty much says it all. I couldn’t believe how quickly it arrived. Thanks shipping dept. The product. The kit came with everything. Clear instructions made the installation a breeze. And the quality is awesome. I live in a tiny place and all I can say is I should have done this years ago. In closing, Thank you Wilding Wallbeds. And I look forward to doing business with you in the future. You are the best.
We are extremely pleased with the quality of the Hampton Wall Bed and matching desk system that we recently purchased from Wall Beds by Wilding. The quality of the product, the service you provided us as well as the follow-up service. All exceeded our expectations. We had researched wall beds for weeks and selected Wilding because of its quality and selection of styles. There are a lot of options out there and we found nothing that we felt was better than the selection we made. I thank you for your help this summer and your professionalism. We were also very pleased with the other members of the Wilding Team that we worked with and talked to. The wall bed and desk look great and everyone we show it to say, “WOW, what a great idea!”
Ted and Mary-Pat N.
Just a note to say we are very impressed with the detailed craftsmanship & high quality materials Wilding used to produce our Gallery series Tuscany Murphy Bed and deluxe side cabinets! My son & I installed the wall bed in our den by following the video & written instructions that were provided and everything went smoothly. The Tuscany style is absolutely stunning!