09/12/2023

How Does my Wilding Wallbed Arrive?

By Brandon

Wilding Wallbeds is confident in their ability to ship their product anywhere. The purpose of this article is to help you understand what to expect when your Wallbed arrives fresh from Wilding Wallbeds’ production facility. Because a Wallbed is large, Wilding Wallbeds ship your order in individual, more manageable boxes, which allows you to move these components into the intended room without having to demolish a wall or two in the process. Wilding Wallbeds also provides step-by-step video instructions showing the process of assembling the various Wallbeds that they offer, making the installation simple and straightforward. Due to the fact that Wilding Wallbeds services so many areas, they offer different options or services for you to choose from, depending on your individual needs.

Bronze Shipping

For a limited time, Wilding Wallbeds will pay up to $400 of your Shipping

When your Wallbed completes production, Wilding Wallbeds will contact you by email. You will be notified when your Wallbed will be shipped from their Production Facility, with tracking information for your shipment. Once your unit arrives at the local shipping depot nearest to your home, the shipping company will call you to schedule a time for delivery. The unit will arrive on a large shipping pallet, in most cases in the back of an 18-wheeler delivery truck*. The delivery company will lower the pallet to the ground on a motorized lift-gate and leave the pallet on the driveway or at the curb.

All orders ship palletized

The Wallbed and shipping pallet are now in your hands. The first step in getting the unit into the house is cutting the shrink wrap around the boxes and cutting the strapping bands securing the product to the pallet with tin snips. After this, the boxes are free to be removed from the pallet, one at a time. Carefully open the boxes and move the pieces into your home. In some cases, smaller pieces of the Murphy Bed may have been packaged inside a larger piece and it will be easier to remove the smaller piece before you begin moving larger pieces. Carrying some of the pieces into your home will be a two-person job. We recommend that you remove the product from the boxes they were shipped in and carry them into the room free of boxing material which may have been soiled in the transportation process. This will make the process of receiving your murphy bed easier and help to keep your home clean.

Once you have all of the pieces in your home, it is good to go through the boxes, to locate the installation instructions and all of the pieces. Please do this prior to discarding any of the shipping debris, this way you can ensure that you have not accidentally thrown out any important pieces or instructions. The last step is to follow the Setup Instructions and videos provided.

*If your delivery location doesn’t have room for an 18-wheeler, let Wilding Wallbeds know. Wilding Wallbeds may be able to arrange for a smaller delivery type truck called a box truck for your delivery. Please note that not all shipping companies offer a box truck option, so it’s important to talk this out with Wilidng Wallbeds prior to the product leaving their Production Facility. Also note, shipping companies will not drive their 18-wheelers on gravel or dirt roads, so you may need to meet the driver at the nearest paved road to accept delivery.

Silver Shipping

For a limited time, Wilding Wallbeds will pay up to $400 of your Shipping

One of the most popular shipping options Wilding Wallbeds offers is called Silver shipping. You get extra service by comparison to the Bronze shipping explained above and the additional cost on this Silver delivery is only $100. This service consists of a delivery team of two members. If you choose this option, your wall bed will be shipped from Wilding’s Production Facility to a 3rd party shipping company that services your area. This company will call you when they receive the Wall bed unit and schedule a time for delivery to your home. It is important to note that Silver shipping service can add 2-4 weeks to the shipping time. This delivery team arrives at your home in a *large delivery truck. They will unload the wall bed, either by hand or by using a motorized lift-gate. From there they will carry the unit into the first dry area, generally the garage or carport.

Lift Gate

The benefit to this service is that the bed is brought into a protected area, and that there is no need for you to help with getting the bed off the truck or moving the bed from the driveway to the garage.

The Wallbed and shipping pallet are now in your hands. The first step in getting the unit into the house is cutting the shrink wrap around the boxes, and cutting the metal bands securing the product to the pallet with tin snips. After this, the boxes are free to be removed from the pallet. Carefully open the boxes and move the pieces into your home one piece at a time. In some cases, smaller pieces of the Murphy Bed may have been packaged inside a larger piece and it will be easier to remove the smaller piece before you begin moving larger pieces. Carrying some of the pieces in will be a two-person job. We recommend that you remove the product from the boxes they were shipped in and carry them into the room free of boxing material which may have been soiled in the transportation process. This will make the process of receiving your murphy bed easier and help to keep your home clean.

Once you have all of the pieces in your home, it is good to go through the boxes, to locate the installation instructions and all of the pieces. Please do this prior to discarding any of the shipping debris. This way you can ensure that you have not accidentally thrown out any important pieces or instructions. The last step is to follow the Setup Instructions and videos provided.

*If your delivery location doesn’t have room for an 18-wheeler, let Wilding Wallbeds know. Wilding Wallbeds may be able to arrange for a smaller delivery type truck called a box truck for your delivery. Please note that not all shipping companies offer a box truck option, so it’s important to talk this out with Wilidng Wallbeds prior to the product leaving their Production Facility. Also note, shipping companies will not drive their 18-wheelers on gravel or dirt roads, so you may need to meet the driver at the nearest paved road to accept delivery.

Gold Delivery

The Gold delivery is a great option for getting the furniture delivered inside your home. The unit will be received by a 3rd party delivery company in your area, who will reach out to you to schedule the delivery of your order. A two-person team comes out to your home and delivers the boxes through the threshold of your home into the first room. They will remove the pallet and haul it away.

Your furniture is now in your hands. You simply need to open the boxes and move the pieces into the intended room in your home one piece at a time. In some cases, smaller pieces of the Murphy Bed may have been packaged inside a larger piece and it will be easier to remove the smaller piece before you begin moving larger pieces. Carrying some of the pieces in will be a two-person job. We recommend that you remove the product from the boxes they were shipped in and carry them into the room free of boxing material which may have been soiled in the transportation process. This will make the process of receiving your murphy bed easier and help to keep your home clean.

Once you have all of the pieces in your room, it is good to go through the boxes, to locate the installation instructions and all of the pieces. Please do this prior to discarding any of the shipping debris. This way you can ensure that you have not accidentally thrown out any important pieces or instructions. The last step is to follow the Setup Instructions and videos provided.

*If your delivery location doesn’t have room for an 18-wheeler, let Wilding Wallbeds know. Wilding Wallbeds may be able to arrange for a smaller delivery type truck called a box truck for your delivery. Please note that not all shipping companies offer a box truck option, so it’s important to talk this out with Wilidng Wallbeds prior to the product leaving their Production Facility. Also note, shipping companies will not drive their 18-wheelers on gravel or dirt roads, so you may need to meet the driver at the nearest paved road to accept delivery.

Platinum Delivery

For a limited time, Wilding Wallbeds will pay up to $400 of your Shipping

For those customers who do not live within one of Wilding Wallbeds’ delivery and setup areas but need or want extra help, Wilding Wallbeds offers a Platinum Delivery. Platinum service is the maximum service offered by shipping companies. Platinum Delivery consists of a delivery team of two members. If you choose this option, your Wallbed will be shipped from Wilding’s Production Facility to a 3rd party shipping company that services your area. This company will call you when they receive the Wallbed unit, and schedule a time for delivery to your home. It is important to note that Platinum Delivery Service can add 2-4 weeks to the shipping time. This delivery team arrives at your home in a furniture delivery truck. They will unload the Wallbed, unbox it, and bring it into your home, additionally the delivery team will carry the unit into your room of choice one piece at a time. Since this is a 3rd party delivery company, they will not do any of the setup or installation, they simply bring the unit into the intended room. Once the Wallbed components are delivered into your room, the Platinum Delivery team will pack up all of the shipping debris, remove it from your home, and be on their way.

A few things to remember. Wilding Wallbeds has no control over the Platinum Schedule, so they are unable to guarantee a delivery date or schedule the delivery for you. This is all done through the Platinum Delivery Company. It is also important to know that there are additional charges if the room you choose for the Wallbed is up more than 2 flights of stairs.

Smaller Items

This section applies to Murphy Frames and Spring Lift Mechanism Only orders. These items ship using UPS, FedEx or a similar provider. When the order ships Wilding Wallbeds will email you the tracking information. A Murphy Frame or a Spring Lift Mechanism Only will be delivered to your home just like any other UPS or FedEx delivery you’ve received in the past. The driver will bring the boxes to the door, ring the doorbell and leave. You are not required to sign for the boxes, so you don’t need to be home for the delivery. The driver is not responsible to unbox the shipment or to bring the boxes into your home. The product will come in manageable-sized boxes allowing you to bring the unit into the intended room to be unboxed and assembled.

Questions

Wilding Wallbeds wants you to be informed and ready to receive your Wilding Wallbed. No matter where you live Wildng Wallbeds does all that they can on their end to prepare the shipping and receiving of your personally hand-crafted wallbed to be smooth and professional. If you have any questions regarding shipping, delivery, unboxing or setup, feel free to give Wilding Wallbeds a Toll-Free call at 866-343-4523.

Brandon Wilding

Director of Corporate Sales

Brandon is the director of corporate sales, which means he oversees the sales staff at each Wilding Wallbeds location. He offers training, provides solutions, and helps our sales team tackle…