A friend helped me install the bed. There was one hitch concerning the spring rods which was soon put to rights by the amazing help of Wilding Wall Beds Tech. When I discovered Wilding Wallbeds, I had literally been shopping for a Murphy Bed for two years. Wilding by far has the best quality and price. I am so pleased with my purchase. Penny has been helpful and supportive in each and every conversation I have had with her. I am just sorry I have not met her in person. She is top notch just like the company’s product.