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1. Why Buy a Wilding Wallbed?
2. Why Furniture Grade Ply Wood?
3. Is the installation permanent or can I take it with me when I move?
4. Do you build your own product or simply retail the product?
5. Are the Office products and Entertainment centers a new thing?
6. How do I care for my new Wilding Wallbed?
7. What about Wilding Wallbeds Safety Cut Off Device for your Wallbed Light kit?
8. Why Dual Locking Legs?
9. Do you offer only one type of lifting Mechanism?
10. Tell me more about your Piston Lift Mechanism
11. Tell me more about your Spring Lift Mechanism
12. How do you feel about customer service?
13. What about your wood finishes?
14. Tell me about your drawer construction.
15. What about your Cabinet construction?
16. Tell me about your door hardware.
17. How difficult is it to install your Wallbed?
18. What is your warranty?
19. Where can I see a Wilding Wallbed?
20. How long does it take to get my new Wilding Wallbed?
21. What if I need a Wallbed right away?
22. How does my Wallbed ship to me?
23. What if I don't want to install the Wallbed myself?
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To put it very simply, price, quality, selection and a tradition of reliability. We have been building and shipping Wallbeds across the United States and internationally for more than 15 years. You can simply count on us. We are the manufacturer, so pricing is direct, saving you thousands of dollars on comparable products. We offer a greater selection of styles, wood types, color choices, cabinet selections and Home Office options than any other Wallbed or Murphy bed manufacturer or retailer. If innovation is interesting to you, we are and have been the industry leader in every major measurable way. We drive the industry in style, design and functional innovation. We recently designed the first Bunk Bed Wall Bed in the industry. We were the first to design and build the "Hidden Locking Leg", the Solid wood bed face, and the drop down table just to mention a few. We offer both Vertical and Side Mount Wallbeds in nearly every style we build. We are frequently imitated (copied) but we are never duplicated. We also have the ability to custom size our cabinetry to fit your available space. For home office purchases we design the room and function for you according to your specific needs, and communicate the design to you in the form of written quotes as well as PDF drawings for you to review. I am absolutely confident that there is not a better value available for your hard earned dollar. Our construction techniques and hardware insure you'll own your Wilding Wallbed for a life time. Our company Vision Statement is: Saving space...beautifully, with quality and innovation, one customer at a time. You are certainly not a number to us, and your experience from order through installation will be a pleasant, helpful and informative experience. We look forward to working with you!Return to Questions
Furniture Grade ply wood is actually seven layers of solid wood combined to make an extremely durable product. During the production of Furniture Grade Ply wood, the center piece of solid wood in laid in place with the grain running vertical, a layer is then added to the top and bottom of this center layer, but the grain runs side to side. The next two layers are placed, one on top and one on the bottom where the wood grain again runs vertical on both of these pieces. These five layers of solid wood are constructed in this "cross graining" procedure to eliminate bowing or warping problems that can occur when wood is exposed to dry or humid conditions. The last two layers are the Oak, Alder, Maple, Cherry or Mahogany wood that is the actual surface of your product. The glue used to bond these seven layers together is a formaldehyde free product. Formaldehyde is a known cancer causer. We don't want to expose either our customers or our employees to an inferior product using formaldehyde based glues. Just try and find that level of concern for quality and health with any of our competitors. Furniture Grade Ply wood is more expensive and well worth the investment. I think it's important to know that the furniture grade ply wood that we use is actually engineered specifically for Wilding Wallbeds. We've found, over the years of constructing Wallbeds, it is critical for quality and durability to have this furniture grade ply wood built to our specifications. When other companies don't make a big deal about telling you that they use Furniture Grade ply wood, it' s because they are trying to cut corners and cost.Return to Questions
Every Wallbed, every Desk unit, Every Entertainment center is designed and Installed so that it can be moved in the future. If you move around the corner or across the nation or simply want to change it's position in your home, the Wilding Wallbed products can be moved.Return to Questions
We build every wood product that we sell. It arrives to us as sticks and boards and we build it from the ground up. This gives us the ability to control every aspect of the quality of our products. We use computer precision combined with old world wood joinery to create the finest value in Wallbed, Enteratinment Centers and Home office products in the market....anywhere!....Plus, because we build it for you, you get to choose, style, color, wood type and size. You simply can't beat our pricing or value!Return to Questions
No, we've been building Entertainment Centers and offices for nearly 20 years. We cut our teeth, so to speak, in the custom furniture arena. We've done these items as long as we've been wood-working.Return to Questions
We offer a Care Kit available to purchase that includes a "Non solvent" based Furniture cleaner / polish, Cleaning Cloth, Touch up kit including Stain Pen and Filler stick. Each of these products is environmentally safe.Return to Questions
Safety is always a major concern as we build any product. Our goal is produce a product that is enjoyed for a lifetime and longer. Our Safety Cut Off Device is a patented "Mercury switch device" that when installed according to our instructions creates a "Positive Off" situation as the bed is raised. I'm sure it's not any secret to you that wood and heat can equal fire. Our Safety Cut off Device guaranties, when properly installed, that the lights will shut off before the bed fully closes. This ensures that the lights can not be left on when the bed is closed. We are certain that you will appreciate that additional safety and security in the home of the Wilding Wallbed Safety Cut Off Device. It's what we use in our homes we think you ought to have the same opportunity. Our competitors use a Pressure Switch device. During our early years in business we used the same device they use now. We've learned that this pressure switch fails occasionally, and occasionally is certainly enough for us to search out a better solution. Our Safety Cut Off Device is the better solution. When our competitors don't talk about a "Dual Mercury Switch" it's because they don't have it.Return to Questions
Safety in the home is always a major concern as we build any product. The Dual Locking Leg system does just what it sounds like. Both legs physically lock the Wall Bed into the upright position. This provides an added measure of safety in the home. Children have a tendency to climb and hang on things. If they try to climb or hang on the face of the bed, it's locked in the upright position and can not come down on them. If you live in an area more prone to earth quakes, the locking legs provide greater security as well. Some of our competitors use this product but the bulk of them use a "static" system meaning the Wallbed is held in place using static pressure from the spring or piston system. The safest in the industry is without question the Dual Locking Leg system. You'll find this system on all of our HomeFront and Gallery Series products.Return to Questions
No, We actually offer four Types of lifting mechanisms, Spring Lift, Piston Lift, power lift and the Murphy Frame. I'm not aware of any other company that offers even two types of lift mechanisms. We don't have to "sell" you on a specific thing. You can choose the mechanism that you like best and go with that one. If you want our opinion, we'll give it to you...but you have to ask. The reality is that each of our mechanisms have been chosen to fill specific needs. If you have an exceptionally tight area, then we'd guide you toward one vs. the others. If you have to carry it into a back bedroom which is down a tight hallway or down stairs, then we'll guide you toward another mechanism. Each of our mechanisms is built to last a lifetime...but you can still ask our opinion.Return to Questions
Our Piston Lift System is used both residentially and commercially in many Hotel chains, Motel chains, Hospitals and thousands of sleep study labs all over the United States. They have a life time warranty (excluding abuse). Occasionally someone compares our pistons to the gas pistons in the back of an SUV. The fact is that the company that produces the pistons for the car industry is the same company that produces the pistons for our Wallbeds. We are all familiar with the pistons in a car's lift gate that has lost its ability to lift the gate. The reason this does not occur in a Wallbed is that your car is exposed to extremes in temperature change that the Wallbed never is. In the morning the interior of your car can be well below freezing and in the afternoon it can be well above 100 degrees. In your home, it's uncommon for the temperature to change even ten degrees in a month. With fifteen years experience using the pistons for Wallbed construction, we have never seen even one single piston loose its ability to lift the Wallbed. Our Piston Lift mechanism has a "multi positioning plate". This multi positioning plate is exclusive to Wilding Wallbeds, this give us the ability to change the amount of weight that the piston will lift. You can't get that kind of flexibility out of the competition!Return to Questions
Our Spring Lift Mechanism has been used both residentially and commercially for decades. I'm sure you are familiar with the Murphy Bed brand. This is actually a "Murphy Bed" lift mechanism that is incorporated into a Wilding Wallbed. This unit has been weight tested to 2000 lbs. and is ISO 9000 compliant. Those of you who are looking for an ISO 9000 product (fire houses, hotels and hospitals) will recognize the value and performance of this unit. Our Spring lift system has a life time guaranty (excluding abuse). Our Spring system has multiple "ports" for spring attachment which gives us the ability to adjust the weight lifting capacity of the spring system.Return to Questions
If our Product doesn't just jump off of the monitor as being a significantly better quality and value for your dollar, then we can prove our value to you through our customer service as well. You will find more knowledgeable, understanding, creative, professional service with Wilding Wallbeds than any other Wallbed company in the nation. We provide you with video instruction, printed instructions and provide "On Phone" directions when needed. This may not be that important to you right now, but when our competitor ships you a product and something is wrong, you'll then agree that something is terribly wrong. We have personally been out to our competitors customers to fix a problem that they wouldn't help their very own customer with so many times we've lost count. If a problem occurs with our product you'll find very capable, compassionate and effective help on the other end of the phone. You know, solutions rather than excuses. What is peace of mind worth when you're purchasing over the internet? I happen to think it's extremely valuable! Our on line guaranty speaks for it's self. Who else in the industry provides a 30 DAY MONEY BACK GUARANTY? Who else tells you that you can return the product anytime within the 30 day window for any reason and pay the shipping back? That in and of it's self has brought peace of mind to thousands of Wilding Wallbeds customers. We know with out a doubt that you'll see in person a product that looks even better than it did on line. No one can match the Wilding Wallbed customer service!Return to Questions
I know that I've been a victim of seeing something on line that looked pretty good but when I got it at home, it was as if something went wrong...you know the restaurant scenario, where the photo in the menu doesn't at all look like what you got? Our product finish is simply the best in the industry. Your product shows up at your home looking better than it looked on line. The multi step finishing process creates an extremely tough and durable beauty that will bring a lifetime of pleasure. It's smooth and beautiful and is exactly what you hope it will be. We even provide wood color samples that we mail directly to you.Return to Questions
The truth is that a cabinet is only as good as the drawers in it. At Wilding Wallbeds we actually makes three quality levels in drawer construction, depending on what "series" of Wallbed that you choose. In our Gallery Series Products, we begin by using Solid Wood, this fact alone separates us from all of our competitors. Next, we dove tail all four corners of the drawer. Dove Tailing (see photo) is a process where the corners of the drawers are literally interlocked with each other using a wood joining process where wedge shaped pieces are cut alternately so that the two pieces allow each other to interlock. This produces drawer strength that is unequaled. These dove tailed drawer sides are then glued together providing additional security. If our competitors don't brag about Dove Tailed drawers, it's because they don't do them. Next, we "insert" the drawer bottom into all four sides of the drawer. The final result is a drawer so strong that I can actually stand on the drawer bottom and it supports me without breaking.
We've been in the industry long enough to truly understand the value of dove tailed drawers. If we have any competition left, this is where everyone else is left in the dust. We insert the drawer bottom, which is real wood, into all four sides of our drawer. Our competitors will just staple the bottom on the drawer. The problem is one too many items in the drawer and the drawer bottom falls off. Have you ever experienced that? Once the drawer is broken, the cabinet is useless. Our drawers are built to last a life time. It tells you a lot about a company when they don't cut corners even in their drawer boxes. Last, we use Full extension Blum Slow Close hardware. These glides are the best in the industry. The best for durability and weight bearing. They beat the old wood on wood glides too. Remember, we intend these to last you a lifetime, so we build them that way. If our competitors aren't talking about these, it's because they don't use them.
Our HomeFront and Studio Series products us 3/4" ply wood drawer boxes. The drawer bottom is also inserted into all four sides of the drawer. The HomeFront and Studio Series use Full Extension Ball Bearing glides.
Drawer upgrades are available upon request for $25 per drawer. You and substitute the drawer quality that you're most comfortable with. Upgrading the drawer quality will increase the cost of the cabinet. Please ask for details.Return to Questions
Just like the "uni-body" construction that the car industry uses for automobile frames, we use this same concept in our cabinetry. What I mean by that is that we fully insert the cabinet back into the cabinet. By fully inserting the cabinet back, it significantly decreases the "Racking" problem so common with cabinets. Racking occurs when your floor is not perfectly level, as you place a large piece of wood furniture on your floor you will notice that the drawers or doors are crooked in the hole they were meant to fit in. The fully inserted cabinet back produces significant strength to help reduce or eliminate entirely the problem with "Racking". Next, we Dado all of the permanent shelves. In each of our cabinets, we have three permanent shelves one at the top, one at the bottom and one in the center of the cabinet. This, again, produces greater strength in the cabinet. To cut corners, our competitors will "Butt joint" these pieces. One significant jolt and the cabinet will break. We also use solid wood trim on all of our wood products. This allows detail on the face of the cabinet that the European style cabinets don't have. The solid wood trim also strengthens the cabinet. If there is a short cut to take, we will avoid it. What we are concerned with is building a product that will stand the day to day use for as long as you want to keep it.Return to Questions
We use the 110 degree European hinges on all of our doors. If you happen to choose one of our Gallery Series products, then we add the Blum soft close glides and soft close hinges so that the door can't slam shut. We like the looks of the cabinet better when you can't see the door hinges. The European hinges provide a tremendous ability to adjust the door in the space it was intended to fit. If you have a floor that is unlevel and the cabinet racks, this allows you to adjust the fit of the door on the cabinet so that everything hangs straight. This is a little detail that many companies miss. We want you to love the look and love the function of our products this just helps us accomplish that.Return to Questions
We have spent decades listening to suggestions and implementing ideas from our customers about how to make this a very simple process. I'm happy to say, we've succeeded! In all of our HomeFront and Gallery Series Wallbeds, all of the hardware, other than the pistons, is already attached to the unit. The legs hinges cam fittings and cam posts, pivot points, bumpers and piston ball heads are already in place. Installation consists of connecting the major components to each other, clicking the pistons into place and standing the unit up. We even perform any crown molding that comes with your Wallbed. We provide easy to understand printed instructions with each Wallbed and we back that up with an online video showing us put one together. Our customers are regular people. Our unit has been simplified to the point that we might get one phone call a week to clarify a process, and we are there on the phone to answer that question. Our Piston system products are easier and quicker to install than any other unit on the market. Just simply follow the instructions. Some of the reason that our Studio Series products are less money is that there has been less time spent at tour production facility pre-assembling the product. There is an advantage and a disadvantage associated with this. The disadvantage is that it takes longer to install than our HomeFront or Gallery Series products, but because it arrives in smaller pieces, it is easier to carry into a tight room and the pieces being smaller are lighter and easier to maneuver. So, when it comes to installing your Wallbed, we provide all of the technical help needed to have a successful experience. We hear it over and over again after the installation, that "it was more simple than expected" and that our "printed and video explanations were extremely easy to understand and to follow".Return to Questions
Our mechanism is warranted for life to the original purchaser. This means from the day you purchase it for as long as you own it, if you experience any type of mechanism failure, excluding abuse, we will replace the parts for you. We also guaranty your satisfaction with a 30 day money back offer. No other company is so confident in their product to offer these warrantees and guaranties. Please see our Certificate of reliability for additional information.Return to Questions
You can visit any of our showrooms located in St. George, Utah, San Diego, California or Chino Hills, California. We also offer a very informative and easy to navigate Web site. We have factory representation in Salt Lake City, Utah, New York City, New York, Phoenix, Arizona and Battle Creek, Michigan. We also have a list of satisfied customers who approached us offering to show their beautiful Wilding Wallbed to anyone in their vicinity who is interested in purchasing from us. We generally have someone in your very zip code that has made that offer. Lastly we have a Color Brochure that we can mail directly to you. If you can't find what you're looking for, we likely have a photo or a drawing that we can e-mail to you.Return to Questions
Production time is approximately 5-6 weeks plus shipping, delivery or installation; however depending on production load at the time that you place your order, the time frame can be shorter or longer. Please call us for an up to date time estimate. The nice thing about this is that your order is built for you. You choose the color, wood type and pieces. Your Wallbed shows up at your home with your name on the back of it, signed by the craftsman who built it for you.Return to Questions
We do have several pre-built Wallbed / cabinet combinations. Please visit our Specials page. Most of these beds will ship with in 72 hours. We also offer a couple of styles that move through the production facility in less than a week...ask for details.Return to Questions
We usually ship by Truck line directly to your home, or to a shipping terminal if you would prefer to save a little on the shipping cost. Some of the products we make have been designed to ship by FedEx. At Wilding Wallbeds, if you encounter any shipping concern, we go to work for you to help resolve the concern. Remember, we have more than 15 years experience working with the shipping companies and have established relationships with preferred carriers so that our customers get the timing and service that they want. Our basic shipping includes "tail-gate service"; other more comprehensive delivery options are available at additional cost. Pease specify at the time of order, so we can ensure that your delivery goes smoothly. In most Utah, Southern Nevada and Southern California areas, we carry the product to your home on our own trucks. Learn more about Wilding Wallbed's shipping options.Return to Questions
In the Utah, Southern Nevada and Southern California areas, we nearly always deliver to the home and install the unit for you. In other areas, we have a list of professional "installers" that you can hire to install the Wallbed. If you happen to live in an area where none of these services exist, we can help you locate a qualified handyman.Return to Questions